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PRIVACY POLICY

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your data. This policy explains how we collect, use, and safeguard your information.

Last updated: January 23, 2025

Our Privacy Commitment

As an AI consulting firm handling sensitive enterprise data, privacy and security are fundamental to our business. We implement industry-leading practices to protect your information and maintain your trust.

Enterprise Security

Bank-level encryption and security protocols

GDPR Compliant

Full compliance with global privacy regulations

Transparent

Clear policies with no hidden data collection

Information We Collect

Information You Provide

  • Contact information (name, email, phone number, company)
  • Professional details (job title, industry, company size)
  • Project requirements and technical specifications
  • Communication preferences and feedback

Automatically Collected Information

  • Website usage data and analytics
  • IP address and geolocation data
  • Browser type and device information
  • Cookies and similar tracking technologies

How We Use Your Information

Primary Uses

  • Provide AI consulting services and support
  • Respond to inquiries and schedule consultations
  • Deliver requested resources and assessments
  • Communicate project updates and deliverables

Additional Uses

  • Improve our services and website experience
  • Send relevant industry insights and updates
  • Comply with legal and regulatory requirements
  • Protect against fraud and security threats

Data Sharing and Disclosure

We Do Not Sell Your Data

  • We never sell, rent, or trade your personal information
  • We do not share data with advertising networks
  • Client project data remains strictly confidential
  • All data sharing is limited to legitimate business purposes

Limited Sharing Scenarios

  • Trusted service providers (cloud hosting, analytics)
  • Legal compliance or law enforcement requests
  • Business transfers (mergers, acquisitions)
  • With your explicit consent

Data Security and Protection

Security Measures

  • End-to-end encryption for sensitive communications
  • Secure cloud infrastructure with enterprise-grade security
  • Regular security audits and penetration testing
  • Multi-factor authentication for all team access

Data Retention

  • Project data retained for duration of engagement plus 2 years
  • Marketing data retained until you opt-out
  • Legal compliance data retained as required by law
  • Secure deletion protocols for expired data

Your Privacy Rights

GDPR Rights (EU Residents)

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability

How to Exercise Your Rights

  • Email us at privacy@ShiftCTRL
  • Include your full name and request details
  • We respond within 30 days
  • No fees for standard requests

Questions About Privacy?

If you have any questions about this privacy policy or how we handle your data, our privacy team is here to help.

For questions about this policy, please use our contact form at /contact