$150 per engineer-hour, full stop. Same rate for diagnostic, remediation, advisory, and on-site work — no senior surcharge, no after-hours multiplier, no emergency premium when something is on fire.
Project engagements are scoped and quoted line-by-line: discovery, design, BoM, deployment, documentation. Managed services live in a separate three-tier structure below. Custom software is quoted after a discovery call — the range is too wide to bracket on a public page.
Pick the model that fits the work. The hourly rate is the same number under all three — what changes is whether you’re buying a discrete chunk of time, a fixed-scope deliverable, or ongoing custodial coverage.
Diagnostic, remediation, advisory, small changes, on-site visits. The standard rate, no time-of-day or scope multipliers.
Greenfield builds, multi-site rollouts, deployments scoped end-to-end. We’ll quote a $1,200 single-site survey the same way we quote a $180,000 multi-site rebuild.
Three tiers, structured below. Watch is the floor — admin retained, firmware tracking, monthly backups, alerting on drift. Watch+ and Custodian add bundled remediation hours and faster SLAs.
For commercial and residential UniFi networks. Fixed-time, fixed-price remote review with a written report and a 15-minute walkthrough on the way out. The hourly rate stays at $150 — the tier describes the environment, not the engineers.
Most homes. Very small offices.
Most commercial sites. Multi-floor homes. Anyone with cameras or voice.
Multi-site, mission-critical, or fully-loaded UniFi stacks.
For narrow, well-defined work — one question, one fix, one focused session. Pre-packaged blocks at the same flat $150 / engineer-hour. No volume discount; the single-rate rule holds.
The minimum block. One question, one fix, one short walkthrough — anything that fits inside a single focused session.
Two hours covers most diagnostic-and-remediate sessions where the symptom is known and the network is documented.
A working block for a half-day of remote engineering — useful for reviews and changes that span the whole UniFi stack.
Published as guidance, not commitments. Real numbers come back on the proposal — site, scope, and timeline change the math. The ranges below are what we’ve actually billed for engagements in the same shape over the last three years.
≤ 5,000 sq ft · floor plan, RF heatmap, AP placement, BoM
$1,500 – $4,50010–25 devices · cabling, console, switching, AP install, commissioning
$8,000 – $25,000Multi-tenant, multi-floor, distributed sites · per-site rollout cadence
$40,000 – $250,000+Forensic audit, root-cause analysis, written exit report
$3,500 – $18,000Internal utility, integration, single-purpose web app
$15,000 – $60,000Multi-tenant SaaS, CAD pipeline, full-stack product
$80,000 – $400,000+Watch is the floor — we hold the admin, watch the gear, surface drift. Watch+ adds bundled hours and a quarterly review cadence. Custodian buys an SLA and a seat at the on-call rotation. Per-device counts include UniFi gear only; phones, desktops, printers don’t count.
Six artifacts come back at the end of every engagement — not as line items, not as upsells. They’re what makes the network durable after the engineer leaves.
Custom software engagementsship the same floor in software-shaped form: scoping doc, technical design review, source-code handover, deployment runbook, post-launch metric pack, training session, support window. Engagements run wide — from $15k tools to $400k+ platforms — quoted per-project after a discovery call.
These ranges exist so the scope conversation has a real anchor from the start. Every engagement runs against a pre-agreed authorization limit — you set it, and anything beyond it requires written approval before we proceed. No surprises on the invoice.
Rate, billing, deposits, scope creep, what counts as overage. We’re spelling them out here so the proposal can be about the engineering work, not about the contract.
Yes. The standard rate is the rate. We don’t multiply for nights, weekends, or “emergency” framing — most production incidents don’t happen during business hours, so it would be a punitive structure for the people who need us most.
On-site engagements have a 3-hour minimum per visit. Remote engagements have a 1-hour minimum per session. Both bill in 30-minute increments after the minimum — so 1 hour and 1 minute remote bills as 1.5 hours, 3 hours and 1 minute on-site bills as 3.5 hours. The minimums cover the focused work and the written close-out at the end.
We’ll quote a $1,200 single-site survey the same way we’ll quote a $180k multi-site rebuild. No artificial floor we have to clear. The proposal is what determines whether the math makes sense — if it doesn’t, we’ll tell you.
Engineering hours are labor only. Hardware, cabling, and materials are quoted on the project proposal — the BoM is itemized so you can see exactly what you’re paying for.
Watch is the floor — we keep the admin, surface drift, send a quarterly health email. Watch+ buys you 2 bundled hours and a written cadence. Custodian buys an SLA and on-call. Most clients land on Watch+; Custodian is for production environments where downtime is measured in dollars per minute.
The range is too wide to bracket honestly — a $15k internal tool and a $400k multi-tenant platform sit on the same continuum, but the discovery call is what determines which one we’re actually building. We publish the bracket; the number lands after a scoping conversation.
Project quotes are good for 30 days. Hourly engagements honor whatever rate is published on this page at the time you book; if the published rate moves, we don’t retroactively change it on you mid-project.
Net-30 invoicing on completed work for established clients. Project-based engagements typically take a 30–50% deposit at kickoff, balance on milestone. Managed services are billed monthly in advance. ACH preferred; cards accepted with a small processing surcharge.
Hourly engagement, project quote, or managed-services subscription — the form takes about a minute. Replies land within one business day, written by the engineer who would be on the work.